From here, you’ll need to answer a couple of questions about the type of problem you’re having, at which point you can select Bring in for Repair and choose a reservation. The easiest way to do that is by visiting Apple’s support page and pressing Get Hardware Help. This analysis and booking is free, and while you can technically drop in and see someone at quiet times, it’s almost always sensible to book an appointment.
Applecare appointment how to#
They can advise you on how to use the device, but more importantly, whether it needs fixing, how it might need fixing, and how much it’ll cost. These are trained employees with extensive knowledge of their products.
The Genius Bar is an area of its physical retail store where you can speak and interact directly with an Apple ‘Genius’. What free support does Apple offer?Īpple support can generally be split between hardware (iPhones, iPads, MacBooks, etc.) and software (the apps and operating systems on those devices).įor hardware issues, a great first point of call – and one Apple is usually keen to point you toward – is the Genius Bar. What free support Apple offers, and what you can access under its paid AppleCare program.
On that last sentiment, we’ve decided to split this guide into two parts. However, it’s not always clear exactly which type of support you need, how to access it, and – most importantly – what’s free and what isn’t. Apple has some solid customer service, from its in-store Genius Bars to its 24/7 technical support lines.
0 kommentar(er)
